Introducing “AgenticMSP”
Push past the hype and noise and focus on the content that’s really going to help you succeed! You’re an MSP, MSSP, CSP, or other ITSP who needs to know the best ways to bring artificial intelligence (AI) technologies into your customer solutions and your own operations. You’ve tried to keep up on the reading, but there’s just too much out there for you to keep up with, and you’re not sure you’re reading the content that will help you most.
What You Need to Do
You need to define what AI-based services you’re going to be able to successfully provide and sell to customers.
What do those customers need?
How can an MSP or ITSP add real value to AI-based solutions?
How can you add enough value to justify new fees?
What are your best strategies for creating and selling new AI solutions to your existing customers?
How will you leverage AI to create new customers?
Practical AI Solutions for Your Customers
In October 2024 I launched a new column in PureAI magazine called “Practical AI” with the first article called, “’Practical’ is in the AI of the Beholder.”
In that column, I report on resources I’ve found that produce truly practical applications of AI for customers. The very first thing I ever learned about computing back in 1969 when I started studying is that it is all about applications. Everything we do is. That has never changed and never will.
I’ll be re-applying what I’ve seen there in this publication, but adding much, much more focus on how today’s IT service provider (ITSP), whether MSP, MSSP, CSP, ISP, or whatever, can deliver sufficient value to their customers to warrant superior fees.
About HMC
For 40 years I managed sales, marketing, business development, and professional/technical services for IT channel companies, way before we called them “MSP.” I bring that 40 years of creating and promoting innovative solutions to customers to this writing and hope you’ll see fit to subscribe and become a member of the Agentic MSP community.
About Henry
Partnering with me is Henry Bestritsky, creator of legendary Binary Tree and one of the most informed technologists I’ve ever had the honor to befriend. If you want to know how to practically apply AI and related technologies to improve your own business and that of your customers, Henry is your man.
Our goal is to help you make AI truly your partner in building success.
Please Give Us YOUR Questions
In the 40 years I spent as a channel executive, and the 16 years I’ve been writing for and about the channel, I’ve always wanted to provide the information my readers really need. Not the information that promotes particular vendors or other advertisers.
That’s why I’ve chosen Substack as my publishing platform. No advertisers. No sponsors. The writing is all for you, what you want to know, what you want to learn. The small subscription we ask for is a fraction of the value we will provide in every article. Plentiful research and discussion with the industry experts who are making a difference, tempered by a half-century of living in and loving this technology community.
Why subscribe?
When you subscribe you connect to all the pertinent news you really need to read to keep current and get ahead on selling AI solutions, plus access to every article we’ve published. You’ll save tons of time reading the most relevant AI info for MSPs without wasting time on the hype and other info that won’t help you. You’ll enjoy guidance that will get you thinking about how to best architect your AI solutions.
You’ll quickly become an Agentic MSP!
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Join the crew
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