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Running AI without policies, without documentation, without anyone designated to own the outcomes is obviously not a technology problem. It is a business risk problem. It also drives the most profitable and strategically smart consulting engagement for you to approach every customer with.
Begin by asking this question: Does the customer have a documented AI governance framework in place for AI? Don’t be surprised to find the answer is often ‘no.’ Getting them to yes is where your AI campaign starts. Note that earning incredible trust from your customer while providing them with ongoing safety and value is waiting at the other end.
Governance Offers an Abundance of Opportunities
Deloitte’s 2026 State of AI in the Enterprise study found that 74% of organizations plan to deploy AI agents within the next two years. Only 21% have a mature governance model for them. Half of them expose their most valuable data assets to all manner of malfeasance. For you, the opportunity is right there in front of you.
IBM’s 2026 Cost of a Data Breach Report found that 68% of breached organizations had no AI governance policy in place to manage or detect unsanctioned AI activity. Not a weak policy. No policy at all.
Cisco’s 2026 Data and Privacy Benchmark Study tells the same story from a different angle: 93% of organizations say they are planning further investment to keep up with the complexity of AI systems and customer and regulatory expectations.
Your customers know they have a problem. Most of them have no idea what to do about it. They are waiting for you to tell them.
